Client support service coordinates
Monday to friday:8:00 A.M. to 12:00 A.M.
1:00 P.M. to 16:30 P.M.
(450) 467-5001 #400
support@mediamedtech.com
Outside work hours (for Med-Urge and Med-Care products)
Phone: (450) 467-5001 extension 400. Dial 7 as the pre-recorded message is being stated in order to be redirected to the call center directly.
Technical support
MédiaMed Technologies recognizes the importance of offering its clients high-quality technical support. To achieve this, we have a team which is attentive to clients' demands and whose primary mandate is to make every effort to resolve clients' technical challenges, to their complete satisfaction.
Every service call and client request for action is rigorously monitored using a numbered request, which is not "closed" until the client's problem has been resolved to his/her complete satisfaction.